Thursday, June 11, 2015

What You Don't Know Can KILL Your Video Production Business!

If you were going to start a video business, what would you do first? What would you do second? What would your priorities be? How would you get the word out? How would you find customers? What equipment would you use to do your video jobs? What prices would you charge for your services? Who would build your website? Would you need brochures? How would you handle social media? How would you learn and hone your craft? How would you learn what you don’t know?

Yes, what you don’t know is the thing that will kill or mortally wound your new business regardless of what that business is. Every day people with the best of intentions start video businesses. Many of them start on a shoestring because either they don’t have the money to begin in the proper manner or they can’t see the wisdom of outfitting their new studio and themselves with the right equipment, training, techniques and tools that are needed in the video business.

Often times, video producers focus on the gear – 4K cameras, steady devices, rigs, sound gear, lighting, etc. and now drones – quad copters. Everyone loves gear! That’s a big reason why we got into this business, right? We love all the tech stuff and the cool things we can do with it! Besides gear, what are some other things we pour our money and time into? Our editing suites and software: Premiere Pro, Final Cut Pro X, Avid – you name it. Then there’s Photoshop, After Effects, Lightroom, Motion, Pluraleyes and more. The list goes on and on. Believe me, I know this because I did it too. My first editor was a set of Super 8mm rewinds and a clunky viewer. From there I graduated to a Moviola, then to $300.00 per hour edit suites, then back to clunky again (groan…) the primitive non-linear editing software of the 1990s. Then came the leap to glorious Final Cut Pro 7 (may you rest in peace), a jump to Premiere Pro and, of late, I am rediscovering a fondness for Final Cut in Final Cut X.

"Gear. It's what we pay attention first."
Gear. It’s what we pay attention to first, second and third. We do it because it’s familiar territory. Messing with and buying video equipment is a rush for video junkies like us! We like the kick we get from purchasing that new camera or that new lens and we can’t wait to see how it will perform in the field or studio.


While concentrating on the periphery most people fail to consider three questions (and the answers to them) which are vital to a successful video business: What exactly is the type of video I am going to produce? Where are my customers going to come from? And how much are they going to pay me? In other words: What is my product and who is going to buy it and for how much?

Most video people wait too long to ask these questions.  They pick a sexy business name, turn on the lights, buy a bunch of gear, put up some kind of website (throwing a sleek picture of an awesome camera rig up) and then… time passes. Then…more time passes, and little or no business comes through the door. Even if it does they may be ill equipped to handle even the most basic selling and pricing questions.  

How can I presume to describe this situation with such sureness? Because I’ve seen it happen so many times. How can you remedy this situation? Well, if you are brand new to the video production business, I suggest you put just as much preparation, time and effort into getting business as you do to procuring your equipment and learning your video production and editing techniques. Spend some time defining  your customer, what are you going to do for them, why should they come to you and how much are you going to charge. Of course a zillion other questions now arise… chief among them: marketing, advertising, sales and technical training. I call this MAST training. Now that I’ve brought it up you may agree you need this as well. Where do you get MAST training and how much does it cost? Can you learn it all on your own? The answer is yes but it will take a long time and a lot of effort (and heartache). Just like almost any other subject you can figure this out on your own but you don’t have to. The true solution is to find a proven mentor or mentors who will school you and train you. This usually costs money but that’s okay. Doesn’t everything that is worth doing well require an investment? Don’t be afraid to put some cold hard cash into this part of your video studio. Money well spent now will pay dividends later.

How much should you budget for your, marketing, advertising, sales and technical training? That depends on your situation – your resources, etc. A general rule of thumb that I suggest is this formula: for every dollar you spend up front on hardware, software, infrastructure, etc. spend at least two (and maybe three) times that in your upfront MAST training - Marketing, Advertising, Sales and Technical training. Let’s add things up and see how this might go. Is it worth it?

Equipment and hardware: video camera, tripod, grip, lighting, sound gear, editing computer and software – that should add up to about $18,000.00 to $28,000.00. You can easily become equipment poor and in fact you might be inclined to spend much more than that. I say be conservative. Watch your pennies. You can always buy more equipment later once you have money rolling in the door. The other item we tend to forget is that things change so quickly. Equipment becomes obsolete so rapidly these days.  

With our gear budget above we should be spending a minimum of $36,000 to a maximum of $84,000.00 on the part that will turn our video equipment room into a video business! Unfortunately $36,000.00 is probably about $35,000.00 more than most people spend on learning this knowledge. Quite frankly most people wing it. They feel like they can figure it out and do all the things that are necessary to become a successful production company “on the fly.” What I am saying is that your backend should be just as strong ad your frontend. Why not put some time, effort and money into learning MAST. My theory is this: It’s better to know how to get the business than to know how to do it. You can always figure out how to do it. Of course, let’s do both at the same time. That is what MAST is all about.

I would wager that most people reading this are already established at least to some degree in the business. Some of you are doing well and some you wish you had more business. Here are five suggestions for increasing and improving your video business. All of these are either low or no-cost resources.

Marketing - Learn tried and true marketing techniques and adapt them to your particular studio business. One really fantastic place both to market your business and to learn about marketing is BNI - Business Network International: http://www.bni.com.

Advertising - Establish an advertising budget if you haven’t already, and stick to it. Spend some of your MAST money on figuring out where to advertise. You don’t want to waste your money! Where to spend your advertising bucks is the million-dollar question. My best short and sweet advice is to establish a healthy advertising budget – 10% of what you want your gross income to be and no lower than $2000.00 per month if you are full time. Do the math and you’ll get $24,000.00 per year - which works out to a gross income of $240,000.00 per year. How much will you net? That’s’ up to you but you should make a bunch!

Sales - Nothing happens until someone makes a sale! I suggest you get really good at sales. Read sales books, blogs and listen to podcasts. One of my favorite books is “The Little Red Book of Selling” by Jeffrey Gitomer. Jeffery has a great blog: http://www.salesblog.com.

Technical – Did you just pick up a camera and start shooting (not a bad idea for practice) or is there a method to your madness? There is no substitute for on the job training in the video business but that is really not practical for most people. I split tech into two areas: production and post-production. Two great resources for post-production are www.lynda.com and my friend Larry Jordan’s website: http://www.digitalproductionbuzz.com. You’ll learn a lot from Larry.  For production… well that is a huge subject. You can’t go wrong by starting with and reading this book: “How to Shoot a Movie Story.”  It’s a paperback by Arthur L Englander and David A. Gaskill. Written eons ago, it was my film school textbook (or one of them). It’s packed with good basic important information on shooting and composition and it is only $4.95 on Amazon! If you search you can find a free PDF on the Internet.

Operations – This is how you run the back end of your business – your lead system, your tracking system, your accounting, your banking, your phone system, your website, customer service, etc. Operations are every bit as important as your final video product.  I post helpful hints on operations, pricing and the $$$ of the business on my blog from time to time: http://makingmoneywithvideo.blogspot.com (Your reading it now). You can also download my podcast: “How to Start and Run Your Own Video Studio.” Just click the link!

Suggestion number six (one more for good measure) is this. Put some serious time, effort and money into the MAST part of your video business. I always recommend beginning with a self-evaluation and a business evaluation. What are your strengths - your weaknesses? Where are you now and where do you want to be in the future? One year from now? Five Years from now? Take some time and think about where you’ve been and where you’re going. If you need help with this or any of the subjects above feel free to give me a call or drop me an email. My cell is 317-358-5932. My email is roberthanley@mac.com.  My website is: http://www.myhomevideostudio.com.

Thanks for reading. Good luck with your video business. May the Force be with You!

Robert Hanley
Producer/Director/Editor
CEO & Founder Home Video Studio & Digital Video Archive

Robert Hanley with his wife Denise
About the Author

Robert Hanley is an American Producer/Director/Editor/Inventor and Entrepreneur who has turned his love for film and video into a cottage industry of companies serving customers from all over America. Borrowing from a spectrum of life's experiences - from selling snow cones at the city park as a teen to owning a 50's style drive-in restaurant to making a feature film, to starting and managing the largest video post-production studio network in the world, Hanley has worked in every aspect of the industry; as a technician, cameraman, writer, gaffer, sound recorder, producer, director, cinematographer, DP and editor. A good deal of Robert’s time is spent in helping people make a career change into the video production and post-production world. He is the inventor of the DVA and the CEO of Digital Video Archive. Robert is currently working on his second feature: The Great American Home Movie.

Robert lives with wife, Denise, in Indianapolis Indiana. They have two grown children. He is a gourmet cook, a wine enthusiast and an avid collector of antique sheet music.


















Thursday, May 28, 2015

Start Your Own Video Business - Free Seminar! Saturday June 13th

We’re talking about making money with video at our next Show‘N Tell Saturday – Saturday, June 13th.  It’s another Show ‘N Tell Weekend. Come join us as we focus on how to start and run your own Home Video Studio.  It’s a life-changing weekend! Here’s what we’ll cover:

·        Getting Business - Advertising & Marketing
The 27 Profit Centers & Specialization
Making Money With Video – You Can Do Very Well!
Operations – What’s it Like to Run Your Own Studio?
Studio Equipment & Gear
Financing & Funding
Transitions – How You Go From Zero to Sixty!


       Join us on Saturday, June 6th. Call or email for more details.

Travel expenses paid for those who become studio owners!

What are you waiting for?

Call me at 317-358-5932 or email me: robert@homevideostudio.com You’ve got questions!

Thanks.

Robert Hanley



Producer/Director/Editor

CEO & Founder Home Video Studio

Friday, April 24, 2015

Todd Piper's Video Service Business Is Sunny in Naples, Florida!

Todd Piper in Studio

Folks in Naples, Florida enjoy a certain lifestyle. It comes with an abundance of white-sanded Gulf beaches, a relaxed year-round wardrobe of shorts and flip-flops, and the most golf holes per capita in the world. Todd Piper likes the beach and flip-flops and golf. It's not surprising, then, that when he was looking for a business opportunity that fit his Naples lifestyle he found that Home Video Studio fit him to a T:

"This is a great area for a video services business like mine," says Piper. "The demographic skews a little older than a comparable sized area elsewhere. That means my customer base has the older formats and lots of them." They also skew higher in income: "I love the chance to provide excellent customer service and my customers like competence and convenience and they will pay for it."

So what landed Todd Piper, who is relatively new to Home Video Studio, the title of Rookie of the Year for 2014? Well let's chalk it up to a few skills and attitudes that he brings:

Marketing sense - Todd grew up the son of a salesman and attributes his marketing awareness to this environment. "You know that old saying 'Nothing happens until a sale is made'? I grew up with that. My dad was a very good salesman for an international industrial supply company and I saw the importance they placed on sales - starting with compensation." Piper also credits having to move every couple of years as helping his development as a networker: "I had to get very good at meeting new people, making new friends and learning how to start conversations."

Creative and technical acumen - Like several Home Video Studio owners, Todd's early love of music brought him to video: "I have been a lifelong musician. My rock and roll dreams led me to learn guitar, bass and drums." (He also has a killer rockin' tenor voice that practically breaks glass!) In due course Piper began to also love the techno/creative process of knobs and faders and meters in a studio environment: "I loved recording and got into radio and TV production classes in high school."

A supportive partner - Todd and his wife Jennifer have been doing life as a team as long as they've been married. Jennifer's attaining a master's degree in the demanding field of Nurse Anesthesia was a collaborative effort of moral and financial support and the Pipers see Todd's business the same way.

Drive - Although Todd loved music and studios and production he also knew he wanted a certain lifestyle - and he suspected that it wasn't readily attainable by being strictly an artist or a technician. So after high school Piper attended college at the University of Texas - Dallas and earned his degree in Finance and Economics. Upon graduation he immediately went to work for Citigroup and got his feet wet in the lending industry. He then took a management position for a private lender. You can't contain a "man with a plan" in a cubicle, so Todd decided to start his own company. The good news? It grew quickly and soon he was presiding over thirty employees. The not so good news? He was working twelve hour days, commuting three hours, and incapable of taking a vacation. More good news: The fruits of his vision were providing a nice living, not just for Piper, but for everyone in his company. More not so good news: There was financial turmoil looming that was out of Piper's (and most everyone else's) control that would change the industry. To his credit Todd saw it coming on horizon, swallowed hard, and closed and boarded his business before the squall hit.

Todd and Jen Piper
Reinvention - Most of us, at least once in our life, will face the prospect of having to reinvent ourselves. As he began to reimagine himself here's what Todd Piper's reinvention looked like:
1      “My own enterprise (who's going to hire a guy with my experience and success as entry level or middle management?)”
2      “Home based (I'm tired of three hour commutes.)”
3      “Simple (What if I could even incorporate my family in some aspects?)’
4      “Control (I run it instead of vice versa.)”
So Todd began the work of looking for a viable business opportunity with these stipulations. After some initial disappointments he found Home Video Studio. Not only did it entice him by satisfying his four stipulations, it featured the quintessence: 5) Creative – “Video, music, editing, knobs and faders? This would be heaven!”
He called Home Video Studio and by the end of an initial conversation he was convinced this was the opportunity he was looking for. In January of 2013 Todd's studio was installed.
Todd hit the ground running and has been gaining momentum each month thereafter. Last month was his best yet, financially. Most notably Todd seals the sum of our line "It's a Wonderful Lifestyle." He runs his own business out of his own home (his Dad even comes over and helps!) on his own terms in Naples Florida - where lifestyle is required.
Any words of wisdom from someone who has seen a few ups and downs from a few different angles? "Personal freedom means personal responsibility," says Piper. "I appreciate the network and all their support.  I take advantage of the fact that I don't have to reinvent the wheel. But in the end it is my enterprise and I am responsible for its success or its failure. The Home Video Studio Network really gives you both sides of the coin."
That's a winning attitude that will keep Todd on top! Congratulations to Todd Piper of Naples, Florida.

If you woudl like to chat about starting your own video business feel free to call me, Robert Hanley 317-358-5932. 


Friday, April 10, 2015

Debbie Williams - Erlanger, KY - Studio Owner of the Month!


Studio Owner Debbie Williams
“Lights! Camera! Take Action!” This was the theme of a recent Home Video Studio Getaway and it’s the greatest advice we can give that will fit on a t-shirt: For there will be no lights without action. There will be no cameras rolling without a sale. There will be no cash register ringing just by dreaming about it. The ranks of Home Video’s successful studios are filled with people who know this well, and one such “woman of action” is Deborah Williams of Erlanger, Kentucky, our March Studio Owner of the Month.

Nearly every Monday morning on the Weekly Marketing Call Debbie’s name is read as “tops” in marketing activity and, in fact, being active is, and always has been, a part of her life. Besides being a studio owner Deb is a wife, as well as a devoted mother of two boys (17 and 9). And that’s enough to fill someone’s day, isn’t it? Hold on, we’ve hardly begun…

She’s also an accomplished and active flutist (graduating with a degree in both Commercial Art and Music Performance because she couldn’t decide on one). She has a sixth degree Tae Kwon Do black belt and is a first dan in combat Hapkido. (If you don’t know what all this martial arts stuff means it’s okay. Just don’t mess with her or her family.) And in her down time, when the studio is closed, the flute is cased, the boys are in bed, and the nunchuku is safely stored Deborah likes to knit and crochet.


"I like to take action and do things." says Williams. "I was very shy and athletically unimpressive as a child. But somehow I did a 180. Now I'm not one to shy away from things that interest me – no matter the investment. You've got to try." So, when Deb ran across Home Video Studio while looking for creative business opportunities she went after it. She started out as a part-time studio owner, opening her doors on November 16, 2011. Like most rookies in any endeavor she didn’t know what to do at first – so she just acted like she did!  “My first customer came to me with nearly 60 tapes to transfer,” laughs Deb, “and all I could think of was that I had to act like I knew what I was doing when I didn’t.”

Supplementing her path with other part-time positions such as a group fitness instructor, a personal trainer, and as a Mary Kay Consultant (all of which she’s still involved with) Williams has, in the past 3 ½ years, grown into a full-time studio while more than doubling her sales from her first year. She has also won several international video awards in that time, taking the Hanley Award for Best Lifetime Video, Best Use of Music, Best Long Form Video, and Best Photo Video Keepsake.
We caught up with Debbie (not an easy task) to ask her about her life as a studio owner:

Where did you grow up?
I was born in Warren, OH, but due to my father’s job, I moved every two years or so until I was 15. This included three elementary schools, one middle school, and three high schools in cities such as Detroit, Lansing, Indianapolis, Paducah and Northern Kentucky/Cincinnati.

Did your parents influence your professional choices? Is entrepreneurship in your DNA?
My parents were the typical family mold of the 60s and 70s. My mother stayed at home to raise five children while my father worked as a General Manager for the Kmart Corporation.

Were you interested in photography or video as a kid?  When did it become an interest?
I knew as a young child that I leaned toward the creative side of life.  Growing up, I was always drawing and painting because it came naturally to me. While in high school, I was fortunate to have been given a 35mm camera by my father. I pursued photography with a passion, including the art of working a dark room and BW printing. I likely get the photography bug from my father as he was always the one shooting family events in stills and 8mm film.

What did you do before you became a studio owner?
After graduation I was able to get a job as an advertising artist at the local community newspaper. It wasn’t exactly what I was looking for, but it gave me the experience needed for my next job which was at The Cincinnati Enquirer as an advertising layout designer. While there I was able to also work as the Advertising Art Manager and spearheaded the department responsible for special advertising supplements. Both of those positions were instrumental in getting me ready to own my own business since they demanded management skills and organizational skills in developing a product from conception to final product.

Why did you decide to leave?
It was eighteen years of the concrete jungle. I wanted to leave that and try to freelance in graphic design. It was important to me to be home and present when my boys came home from school.

How did that go?
Clients were hard to find, especially in a very competitive field in a city where there are many advertising agencies. Plus I was finding it increasingly difficult to manage the peaks and valleys.

Is this when you ran across Home Video Studio?
Yes. I researched opportunities and kept coming back to Home Video Studio. After being a freelancer I was drawn to a proven marketing plan. Plus I felt a comfort in what the business had to offer with the creative end of preserving memories, and could also implement my growing skills as a photographer and videographer. Once I decided that I wanted to pursue that path, things kind of fell into place without delay. I researched opportunities in July/August, and was installed in November.

What are some tenets you apply when it comes to running your business?
I always fall back onto the tenants of Taekwondo that has been ingrained into me for over twenty three years. Courtesy, Integrity, Perseverance, Self-Control, Indomitable Spirit and Victory. Also, along that line, losing a Taekwondo National Championship by 1 point was by no means fun – but it did teach me not to hesitate on your instincts. If I had not done so that title would have been mine.

What's your favorite part of the business?
Enabling people to smile when they see or hear their loved ones is rewarding. My favorite part of this business is the creation that goes into making the most heartfelt Keepsake or video that will be enjoyed for years to come. If tears are shed, I’ve done my job.

What trait do you feel is absolutely necessary to thrive as an HVS owner?
You have to enjoy your work. Otherwise, it’s a job. And you must have discipline for yourself and in your work ethic, as well as respect for your work and your customers. Without them there would be no business.